Get in Touch with Our Team

Whether you have account questions, partnership requests, or need technical help, the Positive Dates customer support team is here for you. We pride ourselves on quick response times and a confidence-building interface tailored to your needs.

Create a Support Ticket
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How Can We Help You?

Select the category that best matches your inquiry for the fastest response.

Technical & Billing

Having trouble logging in or need help with a payment? Our technical help and billing support staff are ready to assist you.

Get Billing Help →

Business & Partnerships

For sales inquiries, partnership requests, and affiliate program details, reach out to our dedicated business team.

Partner with Us →

Media Requests

Members of the press can contact our PR department for interviews, press kits, and media inquiries.

Email PR Team →

Send Us a Message

Use the contact form below to send us your account questions or general inquiries. Our response time is typically within 24 hours.

Contact Details

Prefer to reach out directly? Here are our main contact touchpoints.

Support Email

support@positivedates.com

Phone Details

+1 (800) 123-4567

Office Hours

Mon - Fri: 9:00 AM - 6:00 PM (EST)
Sat - Sun: Help Center Only

Corporate Headquarters

123 Global Dating Ave, Suite 400
New York, NY 10001

Your Privacy is Our Priority

At Positive Dates, we enforce strict security protocols to keep your data safe. All support communications are encrypted and strictly confidential. Need immediate answers? Check our Help Center shortcuts and FAQ shortcuts inside the member portal.